[About product cancellation/return/exchange]
Basically, we do not accept returns unless the products we handle are defective.
Please note that regardless of the preceding paragraph, we cannot accept cancellations for the following products.
・ Products that have been used ・ Products that have been used for more than 21 days after arrival ・ Products that have been scratched or soiled by the customer ・ Products that do not have a package (bag/case) ・ Other products that are returned to the product introduction page Products that clearly state that they cannot be used
Refunds will be made within 3 business days as required, depending on the payment method.
[About service cancellation/refund]
- When you sign up for a service online, we basically do not accept refunds.
SHISEI LABO Co., Ltd.
President and CEO Kazu Takeyama